Payment Process

Last updated: 16 October 2026. This page explains how invoices, payments, cancellations and refunds work when you hire Mr. Radiant. If your signed proposal or contract says something different, the contract applies.

Invoices and Due Dates

How billing works:

  • Invoices: we send an invoice for each project or billing period, listing the work and the amount due.

  • Due date: invoices are due within 30 days of the invoice date, unless your contract sets a different schedule.

  • Questions about an invoice: tell us before the due date and we will sort it out with you.

Fees and Refunds

What you can expect:

  • Fees: fees paid are non-refundable, unless your agreement says otherwise.

  • Refunds: where a refund applies, it covers the unused portion of the service, minus any cancellation fees set out in your agreement.

Cancelling a Service

To cancel:

  • Written notice: send us a written cancellation request by email.

  • Completed work: work finished before the cancellation date is still payable.

Contact Information

Questions about a payment? Contact us at